Service Study guides, Class notes & Summaries

This summary includes the following articles for the course 1ZM16: Cooper, R.G. (2008). The Stage-Gate® idea-to-launch process: Update, what’s new, and NexGen systems. Journal of Product Innovation Management 25(3):213-232. Cooper, R. G., & Sommer, A. F. (2016). The Agile-Stage-Gate Hybrid Model: A Promising New Approach and a New Research Opportunity: The Agile-Stage Gate Hybrid Model. Journal of Product Innovation Management 33(5):513-526. Evanschit...

Clear summary of the content of the course Building physics and building services engineering that contains all the important concepts and theories you need to know for good study results.

Clear summary of the content of the course Building Services/Klimaat installaties that contains all the important concepts and theories you need to know for good study results.

This document summarizes all the scientific articles for the course 1ZM16 - Management of Product Development (2018-2019) from the master Innovation Management. The summary contains the following articles: Cankurtaran, P., Langerak, F. and Griffin, A. (2013). Consequences of new product development speed: A meta-analysis. Journal of Product Innovation Management, 30(3): 465-486. Cooper, R. G., & Sommer, A. F. (2016). The Agile-Stage-Gate Hybrid Model: A Promising New Approach and a New Resear...

This summary includes the information out lectures and handouts concerning the course 1CK60 Maintenance and service logistics

Summary of lecture slides, including all articles.

Summary of the chapters of Ultee we need to know for the exam, and the additional readings required. One remark: I think I was rather short on the article of Greenhalgh, Diffusion of Innovations in Service Organizations: Systematic Review and Recommendations. I did mention the main points, but I did not go into this article as deep as in the others.